Getting Started

Setting Expectations

Setting Goals

Assigning Work

Degrees of Delegation

Implementing Delegation

Providing Feedback

Managing Your Time

Resolving Conflict

Tips for Special Situations

A Survival Guide for the New Supervisor

This module will introduce students to what it means to supervise others. This module will teach students about the process of setting expectations, setting goals, and assigning work. Learn about degrees of delegation, implementing delegation, and how to properly provide feedback. Learn about managing your time and resolving conflict. Lastly this module will cover tips for special situations and creating a survival guide for the new supervisor.

Understanding Teams

Team Development Model

Chemistry in Teams

Diversity

Vision and Goals

Roles

Leadership Functions

Develop Cohesion

Build Relationships

Direction of Team

This module will introduce students to understanding teams, the team development model, and chemistry in teams. Learn about diversity, vision, goals, and roles in a team. Discover leadership functions, develop cohesion, and learn how to build relationships, all while directing the team.

Introduction to Management

Ethics and Social Responsibility

Managing Information

Decision-Making

Control

Organizational Strategy

Innovation and Change

Organizational Structures and Process

Managing Teams

Motivation and Leadership

This Module will introduce students to management, ethics, and social responsibility. Learn about managing information, decision-making, and how to control information. Understand organizational strategy, innovation, and change within your organization. Lastly, learn about organizational structures and process, managing teams, motivation, and leadership.

What Is Servant Leadership?

Leadership Practices

Share the Power

Characteristics of a Servant Leader

Barriers to Servant Leadership

Building a Team Community

Be a Motivator

Be a Mentor

Training Future Leaders

Self-Reflection

This Module will introduce students to servant leadership, including leadership practices, and sharing the power. Discover characteristics of a servant leader and common barriers to servant leadership. Learn about building a team community, being a motivator, and being a mentor. Lastly learn how to train future leaders, and work on self-reflection.

Supervision and Management Skills - Assessment

Learn about supervising others, team building through chemistry and management skills in this free online course.

Supervision and Management Skills

This free online course, Supervision and Management Skills, will teach students about supervising others, team building through chemistry, being a middle manager, and servant leadership. Students will learn how to supervise and manage others, including tips for resolving conflicts and special situations. So, why wait? Start this course today and learn what it takes to supervise and manage others.

Learning Outcomes

Introduction to Supervision

Fundamentals of Supervision

Leadership

Lesson Summary

In this module, you will be introduced to supervision. You will learn about the different responsibilities and principles of a supervisor and when delegation is needed in your work.

Qualities of a Supervisor

Why are Good Supervisors so Important?

Everyday Functions of a Good Supervisor

This module will teach you about the qualities of a supervisor. You will learn about how gaining trust can have an impact on your employees and the difference between mentoring and coaching. This module will also explain the everyday functions of a supervisor and why good supervisors are important in the workplace.

Introduction to Supervision: Final Assessment

Learn leadership in this free online course to become a better supervisor and bring out the best in those around you.

This leadership course teaches you everything you need to know about supervision, from the three supervision core competencies to managing employee relationships. Managers make sure that employees do their jobs effectively, and a strong grasp of supervision can make them invaluable to their organization. Sign up to polish your leadership skills while you master the tools of management to prepare for the next step in your career.

Starting with Midday Supervision

Child Protection and Safeguarding

Procedures for Safety and Emergencies

Positive Behaviour Encouragement

Methods of Reward and Conflict Resolution

This module covers the basics to get you started as a midday supervisor. You will learn the essential duties and skills to do the job competently. You'll learn guidelines to ensure children are safe and protected. Also, you'll know what to do in case of crises. Lastly, you'll explore how to encourage good behaviour and peaceful conflict resolution.

Managing Difficult Behaviour

Handling Disruptive Attitudes

Creating a Fun Environment

Making an Interesting Environment

Supporting Special Educational Needs

This module covers two vital areas of midday supervisory, effectively handling the student's behaviour and providing practical advice for ensuring an engaging and fun environment for the children. You'll learn to manage disruptive attitudes strategically. And you'll understand the value of social inclusion to help SEND students integrate at school.

Supervising School Children at Lunchtime - Course Assessment

Learn how to make lunchtime productive, safe and fun for school children in this free online midday supervisor course.

Supervising School Children at Lunchtime

Would you like to help children develop and learn as a lunchtime supervisor? This rewarding field offers job stability and room for personal growth. This midday supervisor training course provides disciplinary and behavioural management strategies required to safeguard children, create a harmonious learning environment and encourage the development of social skills. We also explain how to promote inclusivity and help children with special needs.

Group Dynamics

Understanding Team Design Characteristics

Roles and Teams

Team Leadership and Autonomy

Organizing Effective Teams

Team Roles and Responsibilities

In this module, you will learn about effective ways to manage groups and teams in the workplace. You will learn about using KASH to improve the team and how to resolve team conflict.

Corrective Action

Change

Tips for Interacting in the Workplace

In this module, learn how to take corrective action as a supervisor and how to prevent and handle a grievance. This module will also teach you how to manage change in the workplace.

Supervision Skills – Managing Groups and Employee Interaction - Assessment

Learn how to effectively manage common tricky situations in the workplace with this supervision skills course.

Supervision Skills – Managing Groups and Employee Interaction

This free online Supervision Skills course will teach you how to handle disagreements, arguments, and conflict at work. This course will teach you effective and tactful workplace management, including how best to deal with a variety of situations, take appropriate corrective action, and manage change in the organisation.  Start this free online course today to build on your skills as a current or as a future supervisor.

Communication and Leadership

Team Motivation

Team Building

This gives a foresight into what supervision is all about, its definitions, and the terms associated with it. It delves into the roles, responsibilities, and even the expectations of a supervisor and how to communicate properly with both management and staff.

Management Education - Effective Supervision - Course Assessment

This free online course equips you as a supervisor to perfect the art of supervision and fit into the management circle.

Management Education - Effective Supervision

This course covers a range of topics related to the role of a supervisor. These topics include how to motivate and lead a team, how to communicate effectively, how to provide feedback, how to manage conflict, and how to create a positive work environment. The course also covers more specific topics such as performance management, time management, and goal setting. The course is designed to help supervisors develop the skills of good supervision.

Review Quiz

In this module, Getting Started, students will learn about getting started. Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This module will help supervisors become more efficient.

Demo 1

In this module, Setting Expectations, students will learn about setting expectations. Your employees need to know what you expect of them in order to succeed. In this module, we will work through the four steps of setting expectations; define the requirements, identify opportunities for improvement and growth, discuss the requirements, and put it all in writing.

In this module, Setting Goals, students will learn about setting goals. Goal setting is the single most important life skill that, unfortunately, most people never learn how to do properly. Goal setting can be used in every single area of your life, including financial, physical, personal development, relationships, or spiritual growth.

In this module, Assigning Work, students will learn about assigning work. Allowing employees to have a say in what tasks they perform and how they perform them can increase job satisfaction and performance exponentially. However, there are often situations where tasks need to be assigned quickly, or you may require menial tasks that no one really wants to do, to be completed.

In this module, Degrees of Delegation, students will learn about degrees of delegation. Many supervisors feel that by giving tasks to others, they're giving their power away. This simply isn't true! Delegation is one of the most valuable skills you will ever learn. By delegating the tasks that you don't really need to do, you free up time for those high-reward projects.

In this module, Implementing Delegation, students will learn about implementing delegation. At first sight, delegation can feel like more hassle than it's worth. However, by delegating effectively, you can hugely expand the amount of work that you can deliver. When you arrange the workload so that you are working on the tasks that have the highest priority, and other people are working on meaningful and challenging assignments, you have a recipe for success.

In this module, Providing Feedback, students will learn about providing feedback. There are many types of feedback that we can deliver. In turn, delivering the appropriate type of feedback increases the chance that the receiver will hear, understand, accept, and act on that feedback. This module will cover the various types of feedback.

In this module, Managing Your Time, students will learn about managing your time. Supervisors often find that between helping their colleagues, managing their staff, and performing their own tasks, there are not enough hours in the day. This module will give you some tools to plan and prioritize effectively and make the most of the time that you have.

In this module, Resolving Conflict, students will learn about resolving conflict. Supervisors are often called in to help mediate conflicts within their team, or sometimes within other teams. Although many people dislike dealing with conflict, when it is managed properly, it can be a positive thing. With the proper tools, people are able to air their ideas and their issues, share information in a constructive manner, and work towards resolving their differences.

In this module, Tips for Special Situations, students will learn tips for special situations. Becoming a supervisor can happen in many ways. You may be hired from outside the company to take on a team. You might be assigned to create a brand new team. Or, you might be promoted from within the team. Each situation requires some special skills for success. In this module, we will cover those special skills and situations.

In this module, A Survival Guide for the New Supervisor, students will learn about a survival guide for the new supervisor. Being a new supervisor can be intimidating. How will you know what to do? What if you make mistakes? What if you don't know the answer? In our final module, we will give you some tips to get you on the path to becoming a great supervisor.

Supervising Others - Assessment

Learn about how to become an effective supervisor and efficient decision making with this free online course.

Supervising Others

This free online supervision course will teach you the process of supervision and cover the four steps of setting expectations, setting goals, and assigning work. You will look into the degrees of delegation, how they are implemented, the types of feedback and how to provide them, and various conflict resolution methods. Finally, you will learn how best to manage your time for maximum productivity, and a whole lot more!

Listening and Communication Skills for Supervisors

Recruiting Employees

In this module, you will learn about effective communication and listening skills for supervisors to implement in the workplace. You will also learn about recruiting employee and the selection process.

Effective Hiring

Onboarding

Fostering Accountability

In this module, you will learn about communication skills needed for the different strategies for hiring employees. You will also learn about steps that help to welcome an employee into a new workplace environment.

Supervision - Effective Communication Skills: Final Assessment

Learn effective communication and listening skills for better supervision in the workplace with this free online course.

Supervision - Effective Communication Skills

This free online Supervision course will teach you about communication skills in a supervisory environment. As a supervisor, effectively communicating with your staff and understanding their concerns is vital. This free online supervisor development course will teach you about how you can improve your people skills, and how you can grow the confidence you need to conduct your work professionally and productively.

Theories of Motivation

Process-Based Theories

Reinforcement Theory and Job Design

Goal Setting Theory

In this module, learn how to motivate employees by learning different theories of motivation such as Maslow's hierarchy of needs and the ERG theory.

Helping Staff Grow

Providing Supervision for Staff and Volunteers

Practical Supervision

In this module, learn how and when to provide supervision for both staff and volunteers. This module will also teach you about helping staff to grow.

Performance Review

Correcting Performance Problems

Performance Management

In this module, learn about conducting performance reviews, how to correct performance problems, and performance management.

Solving Problems

Dealing with Conflicts and Complaints

What is Bullying?

Bullying in the Workplace

In this module, learn how to manage bullying in the workplace by studying topics on problemsolving, how to make decisions, and dealing with conflicts.

Supervision Skills - Managing Employee Performance: Final Assessment

Make motivating and managing employee performance in the workplace easy, with this free online course.

Supervision Skills - Managing Employee Performance

This free online Supervision Skills course will teach you about the effective management of employee performance. Just like batteries, employees can lose energy over time. This course will guide you through the theory of motivation, and teach you the best ways to keep employees motivated and enjoying their work. It will also teach you how to spot and stop a workplace bullies. Start this free online course today to grow your management abilities.

How can ADR help Accomplish Rule of Law Objectives? – Part I

How can ADR help Accomplish Rule of Law Objectives? – Part II

How Can ADR Help Accomplish Rule of Law Objectives? – Part III

How can ADR help Accomplish Other Development Objectives?

In this module you will be introduced to different features of alternative dispute resolution (ADR) including the goals and possible uses of ADR and when to implement ADR programs in the context of rule of law assistance.

The Limitations of ADR

Adequate Political Support

Supportive Cultural Norms

Adequate Human Resources

Financial Resources and Parity in Power of Disputants

In this module, you will be introduced to different ADR limitations and the background conditions that are important to achieve to have a successful ADR program.

What Program Design Considerations are Important? – Planning and Preparation Part I

What Program Design Considerations Are Important? – Planning and Preparation Part II

What Program Design Considerations Are Important? – Operations and Implementations Part I

What Program Design Considerations Are Important? – Operations and Implementations Part II

In this module you will be introduced to program design considerations that contribute to the success of ADR. You will learn about the two categories associated with ADR program design considerations: planning and preparation and operations and implementations.

Taxonomy in ADR

Case Studies

In this module, you will be introduced to how different ADR programs are used by designing ADR programs to suit various situations.

Alternative Dispute Resolution: How ADR Programs Succeed - Course Assessment

Learn how to create and successfully implement an appropriately designed ADR program with this free online course.

Alternative Dispute Resolution: How ADR Programs Succeed

In this free online course on Alternative Dispute Resolution, you will acquire the skills and knowledge necessary to handle difficult disputes effectively, saving time and money. Alternative Dispute Resolution (ADR) is a dispute resolution process that helps disagreeing parties come to an agreement with the intervention of a third party. ADR programs can reduce the cost and time needed to resolve disputes while removing the need for litigation.